Frequently Asked Questions

Most deliveries within the city are completed the same day, often within just a few hours. We aim to collect your parcel within 60 minutes of booking.

Yes. We treat every parcel with care and offer special handling for fragile, valuable and time-sensitive items, including medical supplies.

Simply request a quote online, call us on +44 330 043 6641, or message us on WhatsApp, we'll arrange everything for you.

Yes. Once your delivery is booked, you'll receive live updates on its status from collection to drop-off.

Absolutely. We're based in Birmingham but provide 24/7 same-day courier and pallet delivery services nationwide across the UK.

Pricing depends on distance, urgency and parcel size. We keep rates transparent with no hidden fees, request a free quote for an exact price.

Prices start from around 25 pounds for car-sized deliveries plus mileage, depending on distance, vehicle size and urgency. See our pricing page for guide rates by vehicle, or request a free quote for an exact price.

Cars for documents and small parcels, small, medium and large vans for parcels and pallets, and Luton vans with tail-lifts for high-volume loads.

We do not carry illegal goods, hazardous materials without prior written agreement, firearms, live animals, or cash. If you are unsure about an item, just ask before booking.

Yes. We operate 24 hours a day, 7 days a week, 365 days a year, including weekends and bank holidays.

Payment is agreed at booking. Business customers can apply for an account with agreed payment terms.

Yes. Every delivery is confirmed with proof of delivery, and you receive live status updates from collection to drop-off.

You don't. Most same day bookings are collected within 60 minutes. For timed, scheduled or multi-vehicle jobs, the more notice the better.

Cover levels are agreed at the time of booking based on the value of your goods. Tell us what you are sending and we will confirm the cover that applies.